Badges, access and the registration desk

Prepare operations

Establish which entitlement admits a person to each day or option. Test the chosen printer and scanners in the actual desk setup. The presence of the desk app alone does not prove that issuance, verification, offline operation and recovery are all ready.

Expected workflow in the specification

A staff member scans or looks up an attendee and receives the permitted result for the intended access point. Check the name, edition and relevant right. Previous scans, revoked tickets or a wrong day must produce recognisable outcomes.

A QR code is an access credential. Do not publish real codes, wallet links or invitation secrets in documentation. Use test data and check current entitlements in the management environment when uncertain.

Acceptance before event day

Exercise valid entry, wrong day, repeated scan, revoked entitlement, unknown credential and connection loss. Test recovery using the actual equipment and limitations of the installed release.

Define an escalation route for cases the desk cannot resolve independently. Write an exact clicking/printing procedure only after verifying the chain at the venue.